Privacy Policy
At Stitch Rebellion, LLC, we respect your privacy and are committed to protecting your personal
information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect:
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When you place an order, we collect your name, email, shipping address, and payment details.
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We may collect non-personal information such as website analytics and cookies to improve
our services.
How We Use Your Information:
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To process and fulfill your orders.
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To communicate with you about your order, promotions, or updates.
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To improve our website and customer experience.
Sharing Your Information:
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We do not sell or rent your information to third parties.
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We only share necessary data with trusted third-party services (such as payment processors
and shipping carriers) to complete your order.
Data Security:
We implement security measures to protect your personal information; however, no method of
transmission over the Internet is 100% secure.
Terms & Conditions
By using our website and placing an order with Stitch Rebellion, LLC, you agree to the
following terms and conditions.
Custom Orders & Artwork:
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All orders are custom-made and final. No cancellations, refunds, or returns.
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By submitting a logo or design, you confirm you have the rights to use it. We are not
responsible for trademark or copyright issues.
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Digital mockups are not 100% accurate. We do our best to make them as
precise as possible, but variations in color, size, and placement may occur.
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Once a digital mock-up has been approved, any further modifications may incur additional
costs, depending on the order’s progress and the nature of the change.
Production Time:
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Our typical production time is 1-2 weeks, but it may be longer depending on
our current workload.
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If you need a more accurate timeframe, feel free to reach out to us at admin@stitchrebellion.com before placing
your order.
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Delays due to supply chain issues or shipping carriers are out of our control.
Payment & Pricing:
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All payments must be made in full before production begins.
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Prices are subject to change without notice.
Limitation of Liability:
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Stitch Rebellion, LLC is not responsible for delays caused by shipping carriers or for any
lost or stolen packages after they leave our facility.
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We are not liable for minor variations in embroidery, color, or design due to the custom
nature of our products.
Refund & Return Policy
Since all our hats are custom-made, we do not accept returns or issue refunds.
However, if there is an issue with your order, please reach out to admin@stitchrebellion.com, and we
will do our best to assist you.
We strive for quality and accuracy, so if your order arrives with a defect or an error on our part,
we will work with you to find a solution.
Shipping Policy
We ship primarily via USPS Ground Advantage, but we also offer additional USPS and
UPS
shipping options at an extra cost.
Shipping Details:
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Orders ship after production is complete.
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Our typical production time is 1-2 weeks, but it may be longer depending on
our current workload.
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Delivery times vary based on the selected shipping method and carrier delays.
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Once shipped, Stitch Rebellion, LLC is not responsible for lost, delayed, or stolen
packages.
Expedited Shipping:
If you need a faster shipping option, contact us at admin@stitchrebellion.com, and we’ll provide
available upgrades with pricing.